The seat and handlebars of our e-bike have a relatively large adjustment range. The recommended rider height is 160cm - 195cm.

Your bike will arrive mostly assembled. We provide you with the tools and a comprehensive assembly video so that you can assemble your Haoqi Bike within 20 minutes, even if you are a beginner.

Yes, the components are splash-proof and will function normally even in the rain. However, you cannot completely submerge your electric bike or clean it with a high-pressure cleaner.

Yes, you can leave your e-bike with or without a display in the rain or snow.

Yes, the battery can be removed and charged separately.

When both batteries are installed, they work together. However, you can only install one of the two batteries.

No, you can charge the battery at any time regardless of the remaining power, and our battery still has the technology to automatically protect against overcharging.

The range indicates how far you can travel with a full battery. It is important to have an idea of ​​the range of your e-bike. This will help you better estimate distances in combination with the support.

The tests were carried out on flat terrain at temperatures of approx. 20 °C, an average speed of 20 km/h and a total weight on the e-bike of approx. 75 kg.
In reality, however, it is not so easy to calculate an exact distance as an expectation. The range of an e-bike depends on many influencing factors. These factors have to do with the e-bike itself, the rider and the external environment.

No. Haoqi's e-bike is fully subject to German regulations and laws, which allow you to ride it without a special license and insurance.

An e-bike with a top speed of 25 km/h and a motor power of 250W is legally treated in the same way as a normal bicycle. You can ride the e-bike anywhere you can ride a normal bicycle.

In Germany, the motor of an e-bike may produce a maximum of 250 watts of power. If the power exceeds this, it is instead an S-Pedelec, which belongs to the vehicle category of mopeds and scooters and therefore requires an insurance license plate.

Yes, the package includes two aluminum mudguards with a multi-function tool that you can easily install yourself.

This depends on usage. We recommend having the bike inspected once a year.

Normally all HAOQI models are in stock and will be delivered within 3-5 days.

The tire pressure range of Haoqi e-bike is 5-30 PSI/ 0.4-2.1 BAR/ 40-210 KPA. The recommended tire pressure is 20-30 PSI/ 1.4-2.1 BAR.

You can clean it just like a normal bike. The battery is waterproof. We still recommend that you remove the battery before cleaning.