Germany
1. Shipping area
Deliveries are currently possible to delivery addresses in EU countries. Free of charge for Germany, Austria, Luxembourg, Belgium, Netherlands. For shipping costs to other countries, please contact customer service at kunden@haoqiebike.com
2. Delivery times
We do our best to ship your orders from Germany as quickly as possible. After your order has been shipped, a shipping confirmation will be sent to your email address. Delivery to Germany takes place within 5-12 business days. We cannot provide any additional shipping information or documentation for third-party shipping. All expected delivery dates given by HAOQI are based on estimates and are not binding.
Any changes made by the customer after the product has been shipped, including but not limited to changing the address, canceling an order, or updating shipping settings/preferences, will no longer be eligible for replacement items and/or refunds if any issues arise.
3. Change of delivery address
NO FEE for changing the shipping address BEFORE we provide you with the tracking number.
We will charge delivery costs for the subsequent successful change of the delivery address if the logistics information indicates this during transport.
Delivery and return shipping costs will be charged if the package has already been successfully sent to the original address.