Germany
We attach great importance to after-sales service and strive to provide our customers with a satisfactory experience using the e-bike. If you encounter any problems after purchase, the following two after-sales solutions are available:
1. HAOQI maintains a repair center in Nuremberg, where all spare parts are stored. Within the warranty period, we offer you free repair services to solve any quality problems.
2. We can send you the spare parts you need for free. You can then go to a dealer or repair shop near you, and the labor costs involved will be borne by HAOQI. (Please contact HAOQI in advance to report the defect and evaluate the repair cost.)
In case of a defect, we are happy to help you. Please contact us, your satisfaction is our goal!
Email address: kunden@haoqiebike.com
HAOQI Repair Center
Lichtenfelserstrasse 14
90427 Nuremberg
Bavaria
Our dealers
Thank you for your trust in HAOQI E-Bike.
